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Frequently asked questions
General
Training
Payment
Booking
Certification
What happens if I cancel after booking?
Cancellation terms depend on the course and how far in advance you cancel. Generally, you can cancel easily by email or phone. If payment has been made, a refund may be issued. However, if you fail to attend on the course start date, payment is non-refundable, though you may be offered an alternative course. Cancellations within one week of the training date may incur a penalty fee to cover lost costs.
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